PLACING AN ORDER

+ How do I place an order?

Contact a registered distributor to purchase the products from their replicated website or contact support@tribute.ng if you don't know anyone so we can assist you.

+ How to order for my customer?

Click Login in your back office and the "Orders" menu item and follow the instructions on Create Order. You can also click “Order now” from your replicated site.

+ Where's the closest distributor?

Please contact our customer service at support@tribute.ng for more information.

+ I want to cancel my order

Please contact our customer service at support@tribute.ng for more information.

+ How do I request for claim?

All claims needs to be emailed to support@tribute.ng with:

  1. Name
  2. Distributor ID
  3. Date of delivery
  4. Stated issue of the product
  5. Attached photo of the damaged product (or other relevant photos that could help us to take actions)
  6. Attached photo of the receipt

+ What is your delivery timeline?

Depending on your location in Nigeria, you will get your delivery based on that. You can track your individual order at UPS.
Everything ships from Lagos and you can expect a 1-2 business days processing times and standard shipping times based on your area.

+ Can someone pick up for me?

Yes! All you need to do is send us an email(support@tribute.ng) stating who will be picking up, or chat with us on our website and ensure the person has a valid ID card.